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Hardware Warranty and Liability Disclaimer

Hardware Warranty and Liability Disclaimer

Codedevza AI Ltd

Version: 4.3.2
Effective Date: 01 June 2025

This Hardware Warranty and Liability Disclaimer applies to all hardware supplied, installed, or recommended by Codedevza AI Ltd, including RFID equipment, antennas, sensors, gateways, cables, and any related devices (“Hardware”).

The purpose of this document is to set clear expectations for performance, warranty coverage, ownership, liability, and limitations of use.

1. Hardware Supplied by Codedevza AI

Codedevza AI may provide or source hardware through trusted suppliers for use with its software platforms. Hardware includes, but is not limited to:

  • Passive RFID tags
  • RFID antennas and readers
  • IoT sensors
  • Gateways and network bridges
  • Mounting accessories
  • Cables and power components

All hardware remains subject to the technical limitations defined by the original manufacturer.

2. No Performance Guarantee

Hardware performance can be affected by:

  • Environmental conditions
  • Building materials
  • Interference from other systems
  • Misalignment or obstruction
  • Human installation factors
  • Third-party devices in the same frequency range

Codedevza AI does not guarantee that hardware will perform without interruptions or errors.

3. Warranty Coverage

3.1 Standard Warranty

Hardware is provided with the manufacturer’s standard warranty only.
Codedevza AI does not extend, modify, or replace the manufacturer’s warranty.

3.2 Exclusions

The following are not covered by warranty:

  • Damage caused by incorrect installation by third parties
  • Damage resulting from water, humidity, heat, or physical impact
  • Wear and tear from normal use
  • Misuse, tampering, or modification
  • Network interference or unstable power supply
  • Incorrect configuration by the client or third parties
  • Environmental or building-specific issues beyond Codedevza AI’s control

3.3 Replacement

Replacement of faulty hardware is at the manufacturer’s discretion and is not guaranteed by Codedevza AI.

4. No Refunds

All hardware sales are final.

  • No refunds for change of mind
  • No refunds for performance affected by building conditions
  • No refunds for compatibility issues caused by third-party systems
  • No refunds for client-led installation errors

5. Installation and Setup

5.1 Installation Support

Codedevza AI may assist with installation configuration.
The client remains responsible for:

  • Providing safe access to installation areas
  • Ensuring electrical and data environments are compliant
  • Maintaining the physical security of hardware

5.2 Improper Use

Codedevza AI is not responsible for hardware failures resulting from:

  • Incorrect handling or storage
  • Use outside recommended guidelines
  • Use with unsupported equipment
  • Interference or obstruction introduced by the client

6. Limitation of Liability

To the fullest extent permitted by law:

6.1 Codedevza AI Ltd is not liable for:

  • Damage caused by hardware failure
  • Loss of revenue, operational disruption, or reputational impact
  • Inaccurate readings due to environmental or building constraints
  • Damage to property, equipment, or systems
  • Loss of data or corruption of data
  • ESG reporting inaccuracies caused by external factors
  • Incorrect CO₂ calculations due to inaccurate third-party data
  • Physical damage caused by installation or placement
  • Any claim arising from predictive or AI-generated outputs

6.2 Total liability

Codedevza AI’s total liability for hardware-related claims is limited to the cost of the hardware supplied by Codedevza AI.

6.3 No consequential damages

Codedevza AI does not accept liability for indirect or consequential losses under any circumstances.

7. Ownership and Licensing

• Hardware purchased by the client becomes the property of the client once fully paid.
• Associated software, integrations, and analytics platforms remain owned by Codedevza AI.
• Hardware does not grant any rights to Codedevza AI’s intellectual property.

8. Third-Party Hardware

When third-party hardware is supplied:

  • Warranty is governed solely by the manufacturer
  • Codedevza AI assumes no responsibility for third-party defects
  • Support is limited to reasonable assistance with configuration

9. Compatibility

Codedevza AI cannot guarantee compatibility with:

  • Legacy building systems
  • Unstable network infrastructures
  • Supplier-managed equipment
  • Third-party sensors, platforms, or systems

The client is responsible for ensuring physical and environmental compatibility.

10. Indemnity

The client agrees to indemnify Codedevza AI Ltd against all claims arising from:

  • Client misuse of hardware
  • Incorrect installation conducted by the client or third parties
  • Damage caused by the client’s environment, systems, or personnel
  • Breaches of safety or building regulations
  • Interference caused by equipment not supplied by Codedevza AI

11. Governing Law

This disclaimer is governed by the laws of England and Wales. Any disputes fall under the exclusive jurisdiction of the courts of England and Wales.

12. Contact Information

Codedevza AI Ltd
Covent Garden, London, United Kingdom
Company Number: 16485057
ICO Registration: ZB905842
Email: hello@codedevza.co.uk
Phone: +44 7398 879983
Website: https://codedevza.co.uk

13. About Codedevza AI Ltd

Codedevza AI builds digital systems and sustainability intelligence for the built environment. We align CAFM, BMS, IoT, and ESG systems into verifiable data structures that support compliance, reporting, and measurable performance.